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Welcome to Blue Grid. We value your privacy and are committed to handling your personal information in a responsible and transparent manner.
This Privacy Policy explains how Blue Grid (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website, https://bluegrid.co.ke, or interact with our services.
Information We Collect
We collect information to provide a smooth, secure, and personalized experience.
A. Personal Information
We may collect personal details such as:
- Your name, email address, phone number, and physical address when you contact us or fill out forms
- Payment-related details, such as your M-Pesa phone number when making payments
We do not collect or store credit or debit card information.
B. Non-Personal Information
We automatically collect certain technical data, including:
- IP address, browser type, operating system, and pages visited
- Usage data collected through cookies and similar technologies
How We Use Your Information
A. Service Delivery
- Provide and manage our services
- Process transactions and fulfill requests
- Respond to inquiries and offer customer support
- Personalize your experience on our website
B. Marketing & Communication
- Send updates, promotions, or newsletters (only where you have opted in)
- Notify you of changes to our services, terms, or policies
C. Website Improvement
- Analyze user behavior to improve website performance and usability
- Understand customer preferences to enhance our offerings
D. Security & Compliance
- Protect our systems against unauthorized access or misuse
- Comply with legal and regulatory requirements
Sharing of Information
We do not sell or trade your personal information. We may only share it in the following cases:
A. Service Providers
We may share data with trusted third-party providers who assist in operating our website or delivering our services. These partners are required to handle your information securely and only for agreed purposes.
B. Legal Obligations
We may disclose information where required by law or in response to valid legal requests.
C. Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business process.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and understand how our website is used.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Your Rights
You have control over your personal data. You may:
- Request access to the information we hold about you
- Request corrections or updates to your data
- Opt out of marketing communications at any time
- Request deletion of your personal data, where applicable
- Request restriction of processing under certain conditions
To exercise any of these rights, please contact us directly.
Data Security
We implement reasonable technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.
International Data Transfers
If you access our website from outside Kenya, your information may be processed on servers located in other countries. By using our website, you consent to this transfer.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Contact us
Email: info@bluegrid.co.ke
Phone: +254 708 825 805